Shipping….hmmmmm

A Ship shipping ship shipping shipping ships…..

So we’ve been shipping Soch Sails goodness all over the world now for a good few years and we’ve had a couple of shipping cost increases forced upon us over that time and we’ve had another which came into effect on the 1st July affecting anything we send to the USA with Royal Mail or Parcelforce. As such we have had to make some adjustments to our shipping rates which reflect the added cost of shipping to the USA.

We’ve done a worldwide update which hopefully gives you a more accurate shipping cost for your order. UK prices have had to go up a little too as the cost has increased here a little too since our last scan through the rates. If you live down under or in NZ then you may find your shipping rate has decreased a little as we’ve added more rates rather than a single blanket rate as we had before.

European rates have also increased slightly but again there are more rates added.

Everything that leaves the UK is sent on a tracked and signed for service, or tracked, depending on the availability to that country. At the moment we seem to be having some issues with tracking items with lots of tracking seeming to dead end as it leaves the UK, this can sit as “Leaving the UK” for a few weeks, I guess there is no inward scan at the destination country and it seems rare to have any further tracking until the parcel reaches the local sorting office some weeks later. The reality is that everything we have sent out in the last three months has reached its destination…….eventually.

As I mentioned in my last post we are now sending you an email with your tracking detail on it when we have shipped your order so you can track the shipment to your door. We have had a couple of parcels returned to us recently as there are some issues with carding, or lack of, when you’re not at home for a delivery. Some postal services are no longer leaving cards which is one reason we are sending you the tracking detail.

Remember our shipping rates also include packing and related materials, it’s rare that we have items damaged in transit and we take a lot of care to make sure your sails and accessories make it you you in tip top condition.

Please choose the correct rate for your destination, I think we have most places covered, however if you get to a point in the ordering process where the shop will not offer you a shipping option please get in touch and we’ll sort one.

Thanks for your continued support and we currently see no need to increase our product costs which we think are pretty reasonable for such awesome products!!

Sail fast kids!

WOW!

So I blinked and the boatyard has gone from zero to a million miles an hour in about two weeks. The lads are back, tractors are running boats to the water and back, boats are being fixed, cleaned and made ready for the season and the village has a lot of people in it.

The view from my workshop has changed massively, from an empty yard to a busy bustling scene with happy customers asking how we’ve been and how we are, conversations that should have taken place months ago.

Soch Sails has been just as busy as the yard and June saw us have our busiest month since records began! July is shaping up to be nearly as busy with lots of three and four DF65 and DF95 suit orders coming through the door along with lots of sticker sets, rig bags and accessory orders being shipped around the globe.

Shipping times are still very varied around the world. Europe can be three weeks, USA can be six, but on the flip side ten days and two weeks is also a possibility for these two locations. We’ve also seen a couple of orders returned to us after not being delivered due to carding issues with overseas postal services. With this in mind if you place an overseas order with us you’ll now get a dedicated mail from us with your tracking details on it. Keep an eye on it and you shouldn’t miss your delivery.

I’d love to say we’ve had time to put some new products online but alas time has been in very short supply recently and as a consequence our usual very prompt turnaround on orders is now down to just…..well, prompt. Sail orders are currently running at a week or less with RC Laser stuff being shipped same day if we can.

If I don’t answer a mail in short order it’s not because I don’t love you it’s because I’m trying hard to look after two really quite busy businesses. Luckily there’s no prospect of any racing for me anytime soon so I’m in the workshop six or seven days a week so feel free to call if you have any questions.

Stock wise we have good supply of all RC Laser items, from boats to sails, winches, servos and all the little bits too. Hopefully over the next week or so I can find time to add a couple of new parts to allow us to supply everything you could ever want or need for your RC Laser.

Accessories are usually in stock, we are running low on rig bags but should get some more in manufacture over the next week or so.

So, as usual if there is anything you need then please pop an order through the shop and we’ll get it out to you. If there is something that you want but don’t see listed then please give us a call and we’ll do our best to help out.

In the meantime please find some of our recent work below.

Then there was light!

So after a wasted day yesterday we now have power again. The outage involved digging the road up and was almost a 24 hour turnaround. Credit to the electric board who did a great job.

We’re back at the table with a chunk of orders to plough through. Onward!

Bad Light Stops Play

There is no electricity at work today, fine on a sunny day but not on a grey day. I can get my coffee fix, the beer fridge is warming up and I can’t really see what I’m trying to do.

The phone is down too but we can get emails if you need us. Hopefully we’ll be back in play again before the beer becomes undrinkable…..

Crikey it’s June Already!

Ok so it’s apparently June now, in fact it’s well into June and we’re still no closer to Wales lifting it’s prolonged lockdown. We are still here though and we’re ploughing through bucket loads of work.

This morning we have taken delivery of a long awaited RC Laser order, it should have been with us a couple of months back but the container didn’t make it to the ship and there was then a delay. Anyhow, it’s here now and we’ve restocked on almost everything. Tiller arms are not in stock and the bow pulleys turned up with just the case and not the pulley……this will be sorted and back in stock asap. Other than that we have boats, sails, masts, booms etc etc. The RC Laser section of the online shop has been updated. Check it out by clicking here.

Other than that we are continuing to plod on with our workload as it comes through the door. Lots of sails have set off on journeys around the globe with most making destinations in around a month if not a little faster in some cases.

Not much more to report, no sailing, not much prospect of any, still I’ve been paddling a couple of times and there’s a beach buggy rebuild on the go too as well as some horticulture happening back at the homestead.

Stay safe people, it’s a strange old world out there.

If you need any sails or accessories for your DF racing yacht or anything at all for your RC Laser then just click here and take a look at the online shop, meantime here’s some sails we’ve made and shipped recently.

Just a quickie

Hope you’re all well.

So we are more than mid way through May here in sunny Wales, we’ve got a bank holiday weekend incoming (not that anyone in the UK actually knows what day it is) so we are signing out until Tuesday morning.

Any orders placed yesterday and today will be processed and shipped on Tuesday. There is no point in shipping today as there is no UK post on Saturday’s at the moment and there will be no post on Monday either, so rather than have everything sat in a static postal system I’ll keep it all safe in the workshop!

It’s been another busy month so far, lots of worldwide orders to all corners of the globe including a slight upturn in UK based orders as people are allowed out in England. We are still shipping a couple of times a week, UK items are making good progress, the wider world is a little more pot luck at this stage. Most US orders are now shipping in around 3 – 4 weeks door to door, as are some European orders, however some orders will make it to their destinations in our usual timescale. If you need the tracking detail we have it and can send it through to you so you can keep an eye on where your item is.

There is no sailing news as we’ve not done any but we hope to be back on the water soon. However I do now finally have a completed D rig for my DF95. It looks great, check out our Instagram & FB channels for piccies.

In the meantime please check out a selection of sails we have manufactured and shipped in recent weeks and remember that the shop is always open to take your order. www.sochsails.online

Having a break!

Well here we are again, hope you’re all well. The weather here in the UK is still pretty good, our little village is still without the usual influx of tourists and second home owners and the UK as a whole is still locked down. There looks like a bit of relaxation on the way but how much remains to be seen. Other countries who have eased lockdown seem to be having mixed results, I fear that any relaxation of the measures here on our island where population density is often higher than many other nations will be a bit of a bum steer and cause more problems than it will solve. Just my view on it, based on the little knowledge I have.

Whatever happens something needs to be done at some point otherwise the UK economy will implode which is not a great prospect.

Of course it isn’t all doom and gloom, I’ve had a little bit of time and have managed to complete a D suit for my DF95 which means for the first time since 2018 I now have a full quiver of sails for my DF95. I haven’t had enough time yet to build the rig but that will happen sooner or later.

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The Soch Sails business is holding it’s own, I had expected orders to peter out in mid April but they have continued to come in at a rate which has kept me busy most days since this whole thing kicked off over here. So a big thank you to all of you who have continued to support us during these strange times.

We’ve also been helping out Dick Williams down in Suffolk who has been producing sails to fund a local band of ladies who are making scrubs for the local NHS hospital. He asked if we could produce a simple I love NHS sticker to be applied to the sails. A font download later plus a few minutes and hey presto. We’ve now sent Dick 15 or so sets to apply to the sails he is making. Great job Dick and fantastic work by the ladies in supporting their local NHS who are so very vital in these times.

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As for a service update things are still much the same for UK deliveries, we are starting to track a few UK parcels so we can see how they are moving through the system, mostly it’s all very similar to normal with deliveries taking between 1 and 3 days. We have seen a big slowdown in shipping times to anywhere outside the UK. Items can be taking a month or more to reach their destinations. Obviously everything that gets sent abroad we send on at least a tracked service so we can see where stuff is at any one time.

For customers waiting for some Soch Sails goodies to drop through their door I’d advise you to be a little more patient than you’d normally have to be. Once the item has left us there is unfortunately nothing we can then do to speed things up I’m afraid. We have seen some of the tracking stop as parcels are leaving the UK, this is usually due to them not being scanned until they pass through customs in the destination country and it seems there is quite a queue at the moment with the whole world trying to shop online.

Our suppliers are, in many cases, still operating which means we are unlikely to run out of sail making supplies, so, if you fancy a fresh suit of DF65 or DF95 sails for your yacht you can be assured that we’ll be able to make them and ship them to you.

Oh, and before I forget, the whole point of the post,  I’m not shipping again until Monday, we have a UK bank holiday tomorrow (for what it’s worth!) and there will be no post until Monday so I might have the day off, maybe even a bit of the weekend too. I’ll be back on Monday to crack on with orders that come in over the weekend.

So for those in the UK who aren’t entirely sure what day it is, remember, tomorrow, Friday, is bank holiday Monday……. Stay safe.

The shop is open, clicky here to take a look. In the meantime please see a few of the sails we have produced this week.

Still Truckin’ Along

Hi folks, hope you’re all well. I’m not sure what the weather has been doing across the globe but here in the UK we had another belter of a week last week and this week has begun the same, wall to wall sunshine & blue skies. Not a whole heap of breeze here so I’m not feeling too bad about not being able to sail.

Just a quick service update on how we are getting along and how your order might be progressing through our workload. Firstly, huge thanks again to all those of you that have placed orders with us recently, you’re keeping me sane in these strange times and allowing me to usefully remember what day of the week it is!

So UK shipments are a little slower than usual still, this is due to the sheer volume of mail passing through the system. Three to four days seems to be the norm currently, anything quicker than that is  a bonus!  Shipments to the USA vary depending on whereabouts in the country you are, USPS have posted some delays but they don’t cover inbound International shipments. We had a 9 day shipment last week which was encouraging but I reckon it’s more like a two week shipping time currently. again this is down to the sheer volume of post moving through the system. Rest of the world seems to be similar, a little delayed but ultimately getting to your doorstep in one piece.

We are still shipping once or twice a week which may add a couple of days to your order, it’s only sensible that we continue this way for the time being.

Other than that there isn’t a whole heap to report, we’ve completed a large sticker order for Dragon Sailing North America which will ship tomorrow. It contains full hull & deck sticker sets for both 65 and 95 in ten different colours. I’m sure Chuck will get them all listed when they arrive with him. There are two new colours, Aqua and Silver, they look good ans we’ll more than likely add them to our lineup too.

Sticker sets….lots of them…but how many?

We’ve plenty to be getting on with but please remember that the shop is open 24/7 to take your order.

Time for a cold beer now.  Stay safe folks.

 

Getting through it!

I sincerely hope that you are all well and are coping with whatever life is currently throwing at you with the customary good cheer and humour that us radio sailors seem to have. Whatever your situation is it is bound to be far removed from your normal routine. I for instance am having my first Easter off in twenty years. Whilst mentally it is no hardship I can’t help thinking that the boatyard would have had another bumper Easter weekend, the weather is pretty sweet up here in our little corner of N. Wales.

The garden at Soch Sails HQ looks amazing, spring certainly hasn’t taken a break, as I’m writing this I’m listening to a woodpecker in one of the trees in the garden and there is a whole heap of birdsong that you never really listen to. IMG_8625

I’ve had worse places to work from……

Certainly life is a little slower, things happen as they happen and stuff can’t be rushed.

I’m luckier than most in this strange time, I can still get to work and enjoy fulfilling a good number of Soch Sails orders for all manner of our products, from DF65 sails, DF95 sails, rig bags, sticker sets, deck patches and RC Laser parts and even the odd boat here and there. Don’t get me wrong, we aren’t as busy as we usually are but we are still seeing a healthy number of orders through our inbox.

To those that have placed orders recently, thank you, you are keeping me sane!

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Workshop still busy.

The shipping side of things is still plodding along too, UK items are still making their destinations within a couple of days of leaving us via the post office. Shipping to the wider world is a little slower currently with expected delivery slots being around 2 – 3 weeks from point of shipping from us. All our non UK parcels are shipped on a tracked and signed service so it’s easy to find out how your shipment is progressing through the system although sometimes the info is currently a little scarce.

We are shipping once or twice a week, which limits our exposure to the wider community which is only sensible at this time.

So to recap, we are still plodding along, we are healthy and happy and dare I say it we are enjoying the more relaxed pace of life. Orders are being manufactured and shipped. Shipping is a once or twice a week deal, UK shipping times are similar to usual, wider world shipments are perhaps a little delayed but can be tracked.

The online shop is open 24/7 as always so if you need something or even just fancy building that rig you’ve not gotten around to yet then please feel free to place your order with us. There is every chance that if the UK lockdown continues I might just get around to building the fabled D rig for my own DF95!!

Clicky here to take a look at the online shop.

Stay safe everyone.

 

One or two of this weeks production.

Lockdown & Soch Sails

Crikey, that escalated quickly didn’t it!

I think in these odd times it is only sensible to add some clarity regarding our Soch Sails business and how it should work during the upcoming month, perhaps longer.

I have closed The Boatyard, this means that I am the only member of staff currently on site. The site is around an acre in size so I’m not in contact with anyone during the work day and if anyone does turn up we can be as far apart as required.

With that in mind I am plodding on with orders as usual and we will continue to manufacture current and new orders as normal.

Shipping orders out is where I need to be a little careful. The Post Office is designated as a key business that must stay open during the lockdown and as such we can go there and get our orders shipped worldwide. I am however very aware of being out and about too much and I am probably going to do post runs once or twice a week for the next month or so. This might slow down our usual next day service for UK orders but I hope you’ll understand the situation. Currently we have no significant delays on overseas shipments.

If at any point in the future I am unable to come to work I am beginning renovation of the Soch Sails HQ which served us so well in the early days. It’s a fantastic workspace in the back garden, hidden away from everything and everyone which we can continue production from without issue.

So, to recap.

Online shop  – Open

Manufacture of current and new orders – Continuing uninterrupted

Shipping of orders – Short UK delay due to reduced post runs from base. Worldwide orders currently unaffected.

Morale levels – High!

May I wish everyone the best of health in these very strange times. Stay safe.